Santander reviews

3.8

71% would recommend to a friend

(8,355 total reviews)
avatar

Héctor Grisi

87% approve of CEO

58% positive business outlook

Santander has an employee rating of 3.8 out of 5 stars, based on 8,355 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Santander employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
5.0
Mar 8, 2013

Lots of energy!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are looking for a fast-pace environment, with tons of opportunity - this is the place! SCUSA prides itself on innovative solutions and taking the business to the next level; incredible growth projections on the horizon.

Cons

Not a place for the weak-hearted or those looking for the standard 8 to 5 job. Can appear to be chaotic, especially for those who struggle with constant changes.

1.0
Mar 5, 2013
Recommend
CEO approval
Business Outlook

Pros

They have an excellent auto finance program that rivals the best on the market. Backed by Banco Santander, this company will be solid for years to come.

Cons

1) Training is more about the company than it is about the position. I had to constantly ask questions about what pertained to my role there. If I hadn't, day 1 on the floor would have been like a chicken with it's head cut off. 2) Constant IT issues that always seem to be "in the works" but never resolved. 3) Territories were a random jumble of dealerships across the country, so there was no defined sales territory which made it very frustrating in trying to game plan. I would call a dealer in NY and then speak to a dealer in TX. It detracts from the sales person's credibility and makes it impossible to gain traction in any one given territory. 4) Their implementation of forced calls through a queue ruined the experience for a lot of dealers. All the sales guys are on a plan and must perform, but more often than not, someone else in the group would get the call and offer money that would come out of my pocket without asking first, or at the very least, to follow-up and advise what had taken place. 5) Management was very unprofessional in their communications to the floor. Often threats were made in e-mails that left everyone with a sense of discomfort, like someone was holding a gun to your head. 6) Although they pay overtime, you are pretty much forced to work 9+ hrs per day and mandatory Saturdays, even if it wasn't part of your schedule. Management frowned upon those that may have had other obligations.....like a life. 7) The pay is not that great (below average) and they basically want you to catch up the crappy base with OT. The commission structure is also pretty bad and almost impossible to track with any kind of consistency. 8) The fact that there are 7 major drawbacks should be enough for anyone to determine how this company operates....very unethically.

4.0
Mar 2, 2013

Sink or swim, fend for yourself.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good promotion opportunities for younger people.

Cons

Too aggressive when it comes to selling. Area managers who aren't able or are unwilling to foster talent. The customer doesn't always come first. Sales is the be all and end all.

Viewing 8269 - 8271 of 8,355 Reviews

Glassdoor has 24,617 Santander reviews submitted anonymously by Santander employees. Read employee reviews and ratings on Glassdoor to decide if Santander is right for you.