1) Training is more about the company than it is about the position. I had to constantly ask questions about what pertained to my role there. If I hadn't, day 1 on the floor would have been like a chicken with it's head cut off.
2) Constant IT issues that always seem to be "in the works" but never resolved.
3) Territories were a random jumble of dealerships across the country, so there was no defined sales territory which made it very frustrating in trying to game plan. I would call a dealer in NY and then speak to a dealer in TX. It detracts from the sales person's credibility and makes it impossible to gain traction in any one given territory.
4) Their implementation of forced calls through a queue ruined the experience for a lot of dealers. All the sales guys are on a plan and must perform, but more often than not, someone else in the group would get the call and offer money that would come out of my pocket without asking first, or at the very least, to follow-up and advise what had taken place.
5) Management was very unprofessional in their communications to the floor. Often threats were made in e-mails that left everyone with a sense of discomfort, like someone was holding a gun to your head.
6) Although they pay overtime, you are pretty much forced to work 9+ hrs per day and mandatory Saturdays, even if it wasn't part of your schedule. Management frowned upon those that may have had other obligations.....like a life.
7) The pay is not that great (below average) and they basically want you to catch up the crappy base with OT. The commission structure is also pretty bad and almost impossible to track with any kind of consistency.
8) The fact that there are 7 major drawbacks should be enough for anyone to determine how this company operates....very unethically.