Santander reviews

Bonuses are mostly based on the luck of the draw. Employees with the least charged off accounts are eligible for the largest bonus. Our files are shuffled monthly. .In my department only two employees were in the top 25% for 3 or more months in the last six months. There are approximately 110 employees in this department, The top 50% may receive a bonus. They use "call miner" a phone system which detects any type of violation. One miscue and you lose your bonus for up to 3 months and if you don't get a good "book" you are eventually terminated.

Recruiters exaggerate bonus structures leading you to think you will be paid more than you actually get. Rigid HR that isn't willing to budge in extenuating circumstances. No tuition reimbursement. No raises unless you get a promotion. Company changes priorities daily.