Santander reviews

3.8

71% would recommend to a friend

(8,366 total reviews)
avatar

Héctor Grisi

87% approve of CEO

58% positive business outlook

Santander has an employee rating of 3.8 out of 5 stars, based on 8,366 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Santander employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Apr 22, 2014
Recommend
CEO approval
Business Outlook

Pros

they pay good money and the bonus are spectacular, they train their employees and they invest on them as well. they always pay what they offer it can take 15 more days but they always pay and in what money is related they are cristal clear.

Cons

They treat their employees like machines and sometimes in a not very "human" way to may "generals" to few soldiers. They exploit the middle and low positions and they treat their costumer as if they were making them a favor.

3.0
Apr 20, 2014
Recommend
CEO approval
Business Outlook

Pros

Formerly Sovereign Bank in the US, so the company paid well to attract talent from Citi, BOA, Wells, etc. for sales roles in private banking, business banking, etc. Retail business model was recently re-aligned for certain retail level personnel to reflect higher levels of autonomy and responsibility.

Cons

Because Santander USA consists of a smaller, recently acquired, and converted northeastern US regional bank, it's chasing big-bank ambitions before actually building up it's operating technology, brand and reputation. Name recognition is entirely non-existent and can be a hurdle when looking to acquire affluent, and more established clientele. Simple things such as customer service that closed on the weekend, updated but inadequate business online banking - outages, customer information systems not fully integrated, and simple technical issues were common place as recently as January of this year. Many of these were deal-breakers for prospects considering bringing their full banking relationship over from more capable institutions.

4.0
Apr 17, 2014

Wide experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You are going to have the opportunity to work with experienced coworkers. They are going to improve a lot your banking knowledge. Also the company used to give you good opportunities to change your job inside the group.

Cons

You are going to work hard, and sometimes the salary is not adjusted to that hard work.

Viewing 8194 - 8196 of 8,366 Reviews

Glassdoor has 24,657 Santander reviews submitted anonymously by Santander employees. Read employee reviews and ratings on Glassdoor to decide if Santander is right for you.