Santander reviews

3.8

71% would recommend to a friend

(8,371 total reviews)
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Héctor Grisi

87% approve of CEO

58% positive business outlook

Santander has an employee rating of 3.8 out of 5 stars, based on 8,371 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Santander employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

8K reviews
3.0
Apr 28, 2015
Recommend
CEO approval
Business Outlook

Pros

Hard work and intelligence is rewarded. Good Management team in the commercial bank segment (middle market specifically) Bank is working towards improving employee satisfaction

Cons

Re-orgs annually/lots of Sr. management changes (all the time) Haven't figured out clear strategy on how to succeed in the commercial banking space (strategy has changed significantly over the last three years) Credit is not necessarily rewarded well; over-time is welcome

1.0
Apr 28, 2015

No support

Recommend
CEO approval
Business Outlook

Pros

Coworkers at retail branch level Customers

Cons

No support from upper management Too focused on Sales goals and then upset when customer service falls Told to get accounts and credit cards no matter what unrealistic goals for a company with a terrible reputation in the united states

1.0
Apr 27, 2015
Recommend
CEO approval
Business Outlook

Pros

1. Size 2. Global network 3. Significant market opportunity in US

Cons

1. Institutional instability continues. Three CEOs in last 21 months. Each time a change, new guy brings in his people with no institutional loyalty or commitment to existing employees; If considering a job, ask why the person left and how many bosses the hiring manager has had in the past 4-6 years. Likely answer will be 4-6 bosses. Significant employee turnover and customer runoff. 2. HR is horrendous. Autocratic expense control group that provides no support to the business in hiring or retaining staff. 3. CCAR : Company has failed CCAR process past two years. A third failure could result in much more serious consequences. 4. Inferior products and systems

Viewing 7972 - 7974 of 8,371 Reviews

Glassdoor has 24,679 Santander reviews submitted anonymously by Santander employees. Read employee reviews and ratings on Glassdoor to decide if Santander is right for you.