Is Santander a good company to work for as a Customer Service Representative RISK?

Customer Service Representative RISK professionals working at Santander have rated their employer with 3.7 out of 5 stars in 107 Glassdoor reviews. This is a lower than average score with the overall rating of Santander employees being 3.8 out of 5 stars. Search open Customer Service Representative RISK Jobs at Santander now and start preparing for your job interview by browsing frequently asked Customer Service Representative RISK interview questions at Santander .

Does Santander pay Customer Service Representative RISK employees well?

Customer Service Representative RISK professionals rate their compensation and benefits at Santander with 3.3 out of 5 stars based on 107 anonymously submitted employee reviews. This is 19.2% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative RISK salaries at Santander.

What are the top reviewed jobs at Santander?

Estagiário (745) , Gerente (409) , Gerente Comercial (395) , Gerente De Negócios e Serviços ll (262) , Analista (253) , Analyst (244) , Personal Banker (235) , Customer Service Representative (232) , Analista Pleno (226) , Bank Teller (220) , Customer Service Advisor (203) , Especialista (198) , Analista Júnior (182) , Analista Sênior (169) , Relationship Banker (162)

What are the pros of working at Santander according to real employee reviews?

"Santander take care of the employee and also the benefits are good want the bank make annual profits." ((in 612 reviews)); "The amount of sick/vacation time they give is great for people just starting with the bank." ((in 543 reviews)); "very result oriented and good pay" ((in 367 reviews)); "Good work/life balance; relatively low entry criteria; international workforce;" ((in 350 reviews)); "Good for entry level staff to learn front to back operations quickly Great culture with team working spirit in GTB in particular" ((in 283 reviews))

What are the cons of working at Santander according to real employee reviews?

"Poor management and lot of restrictions" ((in 382 reviews)); "Some of the Senior and middle level Managers have no clue how to run the Bank" ((in 193 reviews)); "Long hours and bureaucratic sometimes" ((in 87 reviews)); "Poor leadership and trying to change strategy but doing it badly" ((in 81 reviews)); "To put it bluntly, the upper management is horrible." ((in 75 reviews))

Santander Customer Service Representative RISK reviews

3.7

69% would recommend to a friend

(107 total reviews)

Héctor Grisi

17% approve of CEO

29% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Customer Service Representative RISK employees have rated Santander with 3.7 out of 5 stars, based on 107 company reviews on Glassdoor. This indicates that most Customer Service Representative RISK professionals have a good working experience there. Santander is rated in line with the average (within 1 standard deviation) by Customer Service Representative RISK professionals compared to other employers within the Finanzas industry (3.7 stars).

Reviews by job title

107 reviews

4.0

May 11, 2022

Benefits

Risk manager

Recommend

CEO approval

Business Outlook

Pros

Very good holiday and benefits package.

Cons

Minimal opportunity for internal pay progression

4.0

Apr 11, 2022

Great company, learned a lot, lovely colleagues

Risk manager

Recommend

CEO approval

Business Outlook

Pros

Relaxed atmosphere, great learning opportunity

Cons

The company is run from Madrid, so felt a bit disconnected from decisions in London.

Santander Response

4y

Thank you for taking the time to review and feedback on your time with us. Its great that you felt you could develop your skills with us. The UK business is run by our UK Executive team who will make the necessary decisions for our UK customers. As a business we work closely with the team in Spain (as well as other regions) to ensure we can deliver what is right for our customers.

4.0

Mar 22, 2022

Corporate

Risk management

Recommend

CEO approval

Business Outlook

Pros

They promote teamwork and empowerment

Cons

Some important functions are cenralized

Viewing 52 - 54 of 107 Reviews

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Santander Customer Service Representative RISK reviews

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Benefits

Great company, learned a lot, lovely colleagues

Corporate

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