Salesforce reviews

4.0

79% would recommend to a friend

(22,620 total reviews)
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Marc Benioff

79% approve of CEO

69% positive business outlook

Salesforce has an employee rating of 4.0 out of 5 stars, based on 22,620 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Salesforce employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

23K reviews
2.0
Mar 28, 2014

Middle Management

Recommend
CEO approval
Business Outlook

Pros

Challenging work. Great people. Some good benefits. Ability to live/work in San Francisco. Company continues to have a strong reputation.

Cons

Extreme growing pains have lead to many overworked/under-valued employees and under-resourced departments. Burn-out is prevalent throughout the company. Although comp packages were historically competitive, they now lag competitively.

5.0
Mar 28, 2014
Recommend
CEO approval
Business Outlook

Pros

I've worked at large, multinational organizations and at tech start ups, and salesforce.com has combined the best of both worlds into one organization via smart hiring, and an inspired corporate culture. Some of the (many) benefits I enjoy: * Flexible work locations (work from home, from the office, any combination of both); * 48 hours of paid Volunteer time in the community, with grants awarded when this milestone is met; * Charity matching grants, allowing me to double any charitable donations via the salesforce Foundation; * Best in class health, dental, paid training, vacation time, etc; * Extremely talented coworkers; * Ability to define your day-to-day responsibilities, projects, long term focus; * Ability to move between departments, or make non-linear career moves; * Working for a company that is constantly redefining the segment / products we sell keeps work exciting, and allows easy transitions to new roles; * Hard work is publicly rewarded, promotions come whenever you've proven it's time for one; * Involved and approachable leaders - Our hierarchy may appear layered, but we're encouraged to treat the organization as flat as possible.

Cons

Existing at the bleeding edge of a segment that is constantly being redefined involves constant course correction and strategy shakeups. If consistency is your bread and butter, this company may not be for you. Explosive growth also means that we're constantly playing catch-up with headcount, therefore capacity is routinely stretched. Add mid-year strategy shakeups, and it becomes hard to build process frameworks or policies, or to spend time analyzing past successes and failures. (Note - There has been an impressive uptick in capacity planning over the past few years, and this is starting bear fruit, so this latter point is impacting us less as time goes on)

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Salesforce Response
12y
Thank you so much for this thoughtful review! We love hearing about out employees' experiences.
5.0
Mar 28, 2014
Recommend
CEO approval
Business Outlook

Pros

- Travel - Career Opportunities - Taking initiative is encouraged - Wide-range of benefits (including health insurance and employee stock purchase plan) - Office culture

Cons

Being in a hub city you sometimes feel slightly less part of the team but overall no cons really...

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Salesforce Response
12y
So glad you're having such an awesome experience!
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