Low compensation:
Pay is below industry standard, and there is a general panic about keeping within budgets, which means employees go without things they really need to do their job.
Benefits are also very oriented towards older, settled employees. The company is in the suburbs, meaning none of the younger employees can afford to live there and must commute at least 45 minutes from LA.
Bad Technology:
Sage has terrible, outdated technology that they would rather outsource using to India than update. Sage also has a policy of waiting to adopt new technology, meaning its always a step behind competitors.
Training:
Your training is based on your manager, so if he/she is not on top of it, you don't get trained. There has been a push to write down more tips and instructions, but it's slow going and disorganized. There were often times I was asked to do something outside my original job description and would have to figure out how to do it myself; I taught myself almost everything I needed to know to do my job.
There is also very high turnover, meaning the work of 5-6 people is often distributed to 3-4. It seems like Sage is always in a period of panic due to understaffing. Salaried employees are expected to work extra hours to get the extra work done without any extra pay. And, because nothing is written down in an organized and comprehensive manner, when people leave, they often take their knowledge and expertise with them.
Management:
There are quite a few managers that just don't know what they're doing. Because they're not in the trenches, they make policies that are ill-informed and are much too budget-focused. They also have a tendency of not listening to those who try to bring them solutions or firing those who fight too hard for their opinions.
