Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has been stable over the past 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (218) , Auto Glass Technician (111) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"the pay is good and fair" ((in 240 reviews)); "benefits are good and lots of options" ((in 131 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 119 reviews)); "Flexible and good training" ((in 70 reviews)); "Most positions are work from home and hours are flexible around family life." ((in 40 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 145 reviews)); "Long hours at times and weather is not always great" ((in 47 reviews)); "Some bad managers." ((in 45 reviews)); "No work/life balance" ((in 37 reviews)); "Senior leadership don’t know what they’re doing." ((in 30 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

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Safelite AutoGlass

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,301 total reviews)

Renee Cacchillo

43% approve of CEO

40% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

3.1

Career opportunities

3.0

Culture & values

3.0

Work/Life balance

2.6

Senior management

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Aug 1, 2014

very positive have learned alot

Customer service representative ii

Recommend

CEO approval

Business Outlook

Pros

they give you really good training and you are very prepared when you hit the floor, they make sure are educated on the accounts that you take and most of the job coaches are very helpful and they give you a really nice schedule

Cons

they do not offer anymore overtime they used to offer daily in the peak season and have cut off all the overtime and have yet to bring it back in over 4 months which makes it hard on people like me that really relied on it to provide for my family and they are really strict on their attendance policy

3.0

Jul 10, 2014

It was a good learning experience

Customer service

Recommend

CEO approval

Business Outlook

Pros

The opportunity for growth is pretty good. The other associates become like a family

Cons

Peoples attitudes went downhill after some leadership turnover. Promotion is not always offered to the best qualified person. Sometimes openings are not posted, they just give the job to the person one of the top Managers hand-picks.

4.0

Jul 9, 2014

wow

Tsr ii (telephone sales representative)

Recommend

CEO approval

Business Outlook

Pros

leniancy with work schedule/ off days

Cons

sending people home early because of slow work

Viewing 2263 - 2265 of 2,301 Reviews

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very positive have learned alot

It was a good learning experience

wow

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