Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has been stable over the past 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (218) , Auto Glass Technician (111) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"Good pay and physically easy" ((in 227 reviews)); "benefits are good and lots of options" ((in 140 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 117 reviews)); "Flexible and good training" ((in 69 reviews)); "Decent pay and able to work from home." ((in 44 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 143 reviews)); "Some bad managers." ((in 47 reviews)); "Long hours at times and weather is not always great" ((in 46 reviews)); "No work/life balance" ((in 40 reviews)); "Senior leadership don’t know what they’re doing." ((in 27 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

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Safelite AutoGlass

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,301 total reviews)

Renee Cacchillo

43% approve of CEO

40% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

3.1

Career opportunities

3.0

Culture & values

3.0

Work/Life balance

2.6

Senior management

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Oct 16, 2014

Billing

Recommend

CEO approval

Business Outlook

Pros

Fun management team to work with, flexible with personal time, good group of people working in the corporate office.

Cons

Low pay, not competitive in wages and the benefits could be a little better for health insurance and vacation time.

1.0

Oct 15, 2014

Beware, ask for a ride a long before you commit

Installer

Recommend

CEO approval

Business Outlook

Pros

Decent Pay when work is manageable. Get to meet some nice co-workers. Great training program. Tools given to you. Tips from some customers.

Cons

Work-life balance is horrible. Some of the upper management push you to take shortcuts. Workload is unpredictable day to day. Would have you work 7 days if they could. Set strict rules without notice and without choice. Favoritism for the commission based work.

2.0

Oct 13, 2014

decent

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good pay for no experience. easy job.

Cons

you are essentially expected to be a robot. I got in trouble for leaving two times during my shift to use the rest room. the training is poorly put together. it took 2 weeks of explaining the minuet details of the computer system to explain just exactly what we were doing: and that was done by throwing us on the phones. the jobs simple if you can just zone out for 5 hours and read a script.

Viewing 2245 - 2247 of 2,301 Reviews

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Warehouse Associate II

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Beware, ask for a ride a long before you commit

decent

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