Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has been stable over the past 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (218) , Auto Glass Technician (111) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"the pay is good and fair" ((in 240 reviews)); "benefits are good and lots of options" ((in 131 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 119 reviews)); "Flexible and good training" ((in 70 reviews)); "Most positions are work from home and hours are flexible around family life." ((in 40 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 145 reviews)); "Long hours at times and weather is not always great" ((in 47 reviews)); "Some bad managers." ((in 45 reviews)); "No work/life balance" ((in 37 reviews)); "Senior leadership don’t know what they’re doing." ((in 30 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,301 total reviews)

Renee Cacchillo

43% approve of CEO

40% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,301 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

4.0

Nov 25, 2013

Great sales/customer service experience.

Telephone sales representative

Recommend

CEO approval

Business Outlook

Pros

The commission is a great thing

Cons

tough Stats to maintain consistently.

3.0

Nov 21, 2013

Always Changing

Auto glss technician

Recommend

CEO approval

Business Outlook

Pros

Techs have vehicle take home privileges, benefits are decent

Cons

Micromanagement. It appears that local management cares more about their image and ranking against their peers. Local management can be demeaning, insulting and usually assuming the worst.

1.0

Oct 12, 2013

Horrible Place to Work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Short commute time to work,

Cons

Every call taken is recorded and possibly judged by a "job coach" or quality assurance rep. Then each and every word is picked apart, even voice tone. You must repeat everything back to caller, you must be upbeat on every call, you must read the script exactly as written and be conversational at the same time. They pay is low, the stress is high. You cannot be even 1 second late for work or break or get written up.

Viewing 2239 - 2241 of 2,301 Reviews

Jobs at Safelite AutoGlass

Senior HR Systems Analyst

Marketing Operations Manager

Director, Digital Product Design

Seasonal Warehouse Associate II

Manager, Business Analytics