Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (219) , Auto Glass Technician (112) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"Good pay and physically easy" ((in 227 reviews)); "benefits are good and lots of options" ((in 143 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 123 reviews)); "Flexible and good training" ((in 68 reviews)); "Decent pay and able to work from home." ((in 43 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 145 reviews)); "Long hours at times and weather is not always great" ((in 47 reviews)); "Some bad managers." ((in 46 reviews)); "No work/life balance" ((in 40 reviews)); "Senior leadership don’t know what they’re doing." ((in 29 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,303 total reviews)

Renee Cacchillo

44% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,303 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

4.0

Sep 17, 2016

Job Coach

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, employee training, bonus eligible.

Cons

There is a lack of advancement opportunties.

Safelite AutoGlass Response

9y

Thank you for taking the time to share your review. We have a culture of feedback, and career advancement is something we're working on.

4.0

Sep 11, 2016

Good opportunities for growth

Customer care ambassador

Recommend

CEO approval

Business Outlook

Pros

Paid training. Flexible Hours. Lots of opportunity for growth

Cons

Strict call center environment. Not as fun and interactive as some other call centers.

Safelite AutoGlass Response

9y

Thanks for taking the time share your honest feedback… we’re always looking to better ourselves and this will help shape the future of Safelite.

4.0

Aug 30, 2016

Always opportunity to grow

Store manager

Recommend

CEO approval

Business Outlook

Pros

• fair compensation. • team work environment. • consistent growth YOY. • promotes and hires based of knowledge ideas and skills, not tenure.

Cons

• very fast paced environment. • long hours. • typically dealing with the elements. • at times you're reminded this is a corporation.

Viewing 2161 - 2163 of 2,303 Reviews

Jobs at Safelite AutoGlass

Auto Glass Installation Technician Trainee

Auto Glass Installation Technician Trainee

Auto Glass Repair Service Specialist

Peak Season Repair Specialist