Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (219) , Auto Glass Technician (112) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"Good pay and physically easy" ((in 227 reviews)); "benefits are good and lots of options" ((in 143 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 123 reviews)); "Flexible and good training" ((in 68 reviews)); "Decent pay and able to work from home." ((in 43 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 145 reviews)); "Long hours at times and weather is not always great" ((in 47 reviews)); "Some bad managers." ((in 46 reviews)); "No work/life balance" ((in 40 reviews)); "Senior leadership don’t know what they’re doing." ((in 29 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,303 total reviews)

Renee Cacchillo

44% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,303 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

3.0

Jun 25, 2015

Not so much

Warehouse supervisor

Recommend

CEO approval

Business Outlook

Pros

My crew. As a manager I loved working with my team and second family

Cons

Management (I was a manager) not everyone in management is meant to be there and I'm NOT referring to myself

3.0

Jun 17, 2015

Customer service

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great pay, easy job, awesome training

Cons

Job requirements can be streneous

2.0

Jun 9, 2015

Burn out

Tsr ii (telephone sales representative)

Recommend

CEO approval

Business Outlook

Pros

The pay is alright. People are supporting. The hours are as you choose them and you can always pick up or drop hours as you need.

Cons

Never being able to find a job coach. They give TSR's one week of training before putting them on the floor, expecting them to be able to know everything is ridiculous. The only reason I made it out alive is because of my previous experience in sales itself. Nearly all of the people in my training class have quit, and many of the old timers here are quitting as well because they can't make the ridiculous KPI numbers. Only people who get full time are those who pull 12 hour shifts. I was promised aid in my tuition and still haven't seen hide nor hair of any type of aid.

Viewing 2131 - 2133 of 2,303 Reviews

Jobs at Safelite AutoGlass