Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (219) , Auto Glass Technician (112) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"Good pay and physically easy" ((in 227 reviews)); "benefits are good and lots of options" ((in 143 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 123 reviews)); "Flexible and good training" ((in 68 reviews)); "Decent pay and able to work from home." ((in 43 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 145 reviews)); "Long hours at times and weather is not always great" ((in 47 reviews)); "Some bad managers." ((in 46 reviews)); "No work/life balance" ((in 40 reviews)); "Senior leadership don’t know what they’re doing." ((in 29 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,303 total reviews)

Renee Cacchillo

44% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,303 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Reviews by job title

2K reviews

1.0

Aug 18, 2025

Learning Manager

Learning manager

Recommend

CEO approval

Business Outlook

Pros

Strong Central Ohio presence. Remodeling the corporate office in Summer of 2025; will be all in-office Monday-Thursday when remodel is complete.

Cons

A lot of reorganizations and layoffs.

Safelite AutoGlass Response

10mo

We are sorry to hear about your negative experience and take your concerns seriously. We understand the challenges posed by frequent changes and are committed to improving our communication and processes to create a more stable and supportive work environment. We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.

4.0

Aug 15, 2025

Overall good place

Technician

Recommend

CEO approval

Business Outlook

Pros

The pay is good. The hours are also good most of the year.

Cons

Upper management is hit or miss.

Safelite AutoGlass Response

10mo

We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.

3.0

Aug 15, 2025

Pretty easy

Customer service (csr)

Recommend

CEO approval

Business Outlook

Pros

Easy, not long hours, decent pay

Cons

Repetition, micro managing, training not long enough

Safelite AutoGlass Response

10mo

Thank you for providing an insight into your experience. We know that our people power our performance and are working on updating our onboarding and training programs. If you'd like to share more feedback to ensure we can provide an environment for Customer Service Representatives to grow their careers, please email PeopleDirect@safelite.com.

Viewing 118 - 120 of 2,303 Reviews

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