Does Safelite AutoGlass pay their employees well?

According to anonymously submitted Glassdoor reviews, Safelite AutoGlass employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Safelite AutoGlass. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Safelite AutoGlass?

43% of Safelite AutoGlass employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Safelite AutoGlass 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Safelite AutoGlass?

Technician (254) , Customer Service Representative (218) , Auto Glass Technician (111) , Customer Service Representative (CSR) (108) , Store Manager (80) , Autoglass Technician (71) , Customer Advocate (48) , Repair Technician (34) , Warehouse Associate (30) , Manager (29) , Master Technician (26) , Assistant Manager (19) , Telephone Sales Representative (18) , Job Coach (17) , Senior Technician (16)

What are the pros of working at Safelite AutoGlass according to real employee reviews?

"Good pay and physically easy" ((in 227 reviews)); "benefits are good and lots of options" ((in 137 reviews)); "The people you work with are great and if you have the work ethic its easy to get promoted" ((in 132 reviews)); "Flexible and good training" ((in 66 reviews)); "Most positions are work from home and hours are flexible around family life." ((in 45 reviews))

What are the cons of working at Safelite AutoGlass according to real employee reviews?

"Management is poor and not supportive" ((in 139 reviews)); "Long hours at times and weather is not always great" ((in 48 reviews)); "No work/life balance" ((in 45 reviews)); "Some bad managers." ((in 45 reviews)); "Senior leadership don’t know what they’re doing." ((in 31 reviews))

What are employees saying about Safelite AutoGlass layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Safelite AutoGlass layoffs and their outlook for job security at Safelite AutoGlass in 2026.

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Safelite AutoGlass

Safelite AutoGlass reviews

3.1

43% would recommend to a friend

(2,301 total reviews)

Renee Cacchillo

44% approve of CEO

41% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.2

Compensation and benefits

3.1

Career opportunities

3.0

Culture & values

3.0

Work/Life balance

2.7

Senior management

Safelite AutoGlass has an employee rating of 3.1 out of 5 stars, based on 2,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Safelite AutoGlass employee rating is in line with the average (within 1 standard deviation) for employers within the Servicios de construcción, reparación y mantenimiento industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Sep 9, 2025

Great company

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Pay, management, promotion, very understanding

Cons

There are no cons to this job

Safelite AutoGlass Response

9mo

Thank you for taking the time to share your experience. We value your opinion as a former associate and want to continue to provide various channels to share how we're doing on our journey to be a great place to work.

3.0

Sep 8, 2025

50/50

Auto glass technician

Recommend

CEO approval

Business Outlook

Pros

You work you get paid.

Cons

Work/life balance is horrible. Dispatch dont care about how much work get put on techs. Will over schedule knowing all jobs cant get done but expect techs to make calls to cancel jobs while working on vehicles. All off this is for the people who work on the road. Getting a raise is possible but need to break your back so good luck.

Safelite AutoGlass Response

9mo

We appreciate your feedback as we aim to be both a people powered and customer driven company. If you're willing to share more information on your experience, please email PeopleDirect@safelite.com.

3.0

Sep 3, 2025

Positive Culture with Frustrating Goals

Software developer

Recommend

CEO approval

Business Outlook

Pros

Friendly coworkers Low stress Leadership is accessible

Cons

Transitioning to 4 days in person Too many priorities Dragged down by legacy codebase

Safelite AutoGlass Response

10mo

We regret to hear about your negative experience and take your feedback seriously. Our goal is to create a supportive and fair work environment for all employees, and we're sorry that you felt otherwise. We would appreciate the opportunity to discuss this further. Please reach out to PeopleDirect@Safelite.com with a detailed statement so we can address your concerns.

Viewing 106 - 108 of 2,301 Reviews

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Warehouse Associate II

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Great company

50/50

Positive Culture with Frustrating Goals

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