A solid company, a nice workplace, but a technically frustrating experience
Pros
Company stability: The company is solid and well-established within the industry. Pleasant work environment: Offices are generally well-equipped and enjoyable to work in. Good benefits: The benefits package is competitive and appreciated. Respect for employees: Employees are treated with respect, and it's not unusual to find people who have stayed for decades — a rarity in the tech world. Work-life balance: The workload is manageable, and work-from-home is highly encouraged and valued. Friendly colleagues: Coworkers are generally kind and willing to help when possible.
Cons
Outdated mindset: The company culture still reflects a legacy approach to technology and processes, with an old-fashioned mentality that permeates product design and internal workflows. Complex and unintuitive products: The products are unnecessarily complex and lack intuitive interfaces or clear naming conventions. Lack of onboarding support: The technical onboarding process is poorly designed, making it extremely hard for new hires to get up to speed. Poor documentation: Both internal and external manuals are dense, overly technical, and lack summaries, diagrams, examples, or practical explanations. Limited access to external resources: All knowledge and training are proprietary, with no third-party resources available online to support learning. Ineffective internal training: Internal courses are outdated, overly theoretical, and not adapted to beginners — they focus on listing features rather than teaching concepts. Opaque ticketing and dev communication: The ticketing system is cumbersome, and responses from developers are often unclear or too technical, with little empathy for less experienced users. Lack of structure: There are no clearly defined processes or responsibilities. It's often unclear who knows what or who should be consulted for a given problem. Low sense of personal achievement: Despite liking the company overall, the constant confusion and lack of clarity make it difficult to feel competent, confident, or fulfilled in your role.
