SAP Customer Success Manager (CSM) reviews

4.4

90% would recommend to a friend

(42 total reviews)
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Christian Klein

88% approve of CEO

71% positive business outlook

Customer Success Manager (CSM) employees have rated SAP with 4.4 out of 5 stars, based on 42 company reviews on Glassdoor. This indicates that most Customer Success Manager (CSM) professionals have an excellent working experience there. SAP is rated in line with the average (within 1 standard deviation) by Customer Success Manager (CSM) professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

42 reviews
4.0
Jun 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Good benefits such as health and dental as well as a guaranteed bonus (not technically but I have never received less than 100%) and an almost guaranteed yearly pay increase. You also get a regular share grant as a benefit too which is nice. Very low workload

Cons

Very difficult to stand out as everyone is told they're amazing regardless. The pay is often lower than other roles in similar roles. Managers hired on tenure and not ability to do the job which means a lot of huge ego's with a low skill level shouting at you to do a job that they couldnt do.

3.0
May 14, 2021
Recommend
CEO approval
Business Outlook

Pros

Good good good good good

Cons

Not much of an opportunity to learn. But the experience will anyway teach you

Viewing 40 - 42 of 42 Reviews

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