No plan. No structure. No concept of getting anything done at maximum levels of wastes. A culture and management that prevent tough conversations, with middle management filtering anything that is not praise. Everybody being "nice" is part of the problem. This is known on CXO level and can be seen in public analyst reviews and market capitalization. Yet, what is done about it is too little and too amateurish on all levels of the enterprise. "Transformations" that don't lead anywhere as they mostly focus on reshuffling hierarchies to reduce headcount, while conceptually little is achieved to change what is done and how. The lack of quality data paired with maximum complacency, never looking outside how good looks like, makes everything opinion-based and consequently political theater. A false narrative of being a learning organization means that nobody in the higher ranks takes accountability, as everything is part of organizational learning. However, this is done on the back of thousands of employees, creating change fatigue that drive good people out of the company. Therefore, success is entirely based on leadership's opinion about an individual or group, never based on tangible impact. This leads among others to an incredible amount of PowerPoints that look beautiful, praising false successes, while there is little to nothing under the surface. Since nobody knows who does what and how to work together, the amount of meetings and workshops without agenda, concept, meaningful outputs is impressive. Advancing in the company means playing the theater for enough to get promoted based on tenure. This can be seen by looking at the trajectory of employees on LinkedIn.
