Does Riu Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Riu Hotels employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Riu Hotels. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Riu Hotels?

67% of Riu Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Riu Hotels 2.9 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Riu Hotels?

Recepcionista (20) , Front Desk Receptionist (14) , Receptionist (9) , Front Desk Agent (7) , Ayudante De Camarero (5) , Cook (4) , Customer Service Representative (4) , Recepcionista De Hotel (4) , Server/Waiter (4) , Animador (3) , Assistant Manager (3) , Bartender (3) , Camarero (3) , Cocinero A (3) , Cuisinier (3)

What are the pros of working at Riu Hotels according to real employee reviews?

"the pay is good and if you do your job well you will be promoted" ((in 11 reviews)); "Wonderful company and good salary" ((in 9 reviews)); "Fun and easy going environment" ((in 3 reviews)); "Riu has a Great culture" ((in 3 reviews))

What are the cons of working at Riu Hotels according to real employee reviews?

"poor management and a little chance of going up in career" ((in 6 reviews)); "the staff are terrible people they lack resources at the front desk very unprofessional managers, assistant managers and supervisors" ((in 3 reviews))

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Riu Hotels

Riu Hotels reviews

3.5

67% would recommend to a friend

(118 total reviews)

Carmen and Luis Riu Güell

75% approve of CEO

49% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Compensation and benefits

3.1

Career opportunities

2.9

Culture & values

2.9

Work/Life balance

2.9

Senior management

Riu Hotels has an employee rating of 3.5 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Riu Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

118 reviews

1.0

Oct 2, 2022

ok

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

free breakfast/lunch/dinner while on duty

Cons

high employee turnover due to poor management

3.0

Aug 1, 2022

Half good & Half bad

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Pay was good but could always improve, growth is there, staff and management are great.

Cons

Everyone got paid the same didn’t matter what front desk positions, did not have enough staff, turnover was bad, guest complained about not having agents that speak their language like HELLO you’re in a ENGLISH SPEAKING COUNTRY. if you mentioned anything about unionizing you’ll probably get sent to the office. Managers don’t know what confidential means.

4.0

Jul 9, 2022

disorganized

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

salary lunch included transportation included

Cons

disorganized ill-mannered supervisors long hours standing barely any employee recognition

Viewing 19 - 21 of 118 Reviews

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Jobs at Riu Hotels