Riu Hotels reviews

3.5

67% would recommend to a friend

(118 total reviews)
avatar

Carmen and Luis Riu Güell

75% approve of CEO

49% positive business outlook

Riu Hotels has an employee rating of 3.5 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Riu Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

118 reviews
5.0
May 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Work environment, great management, great culture

Cons

None.. great company, great benefits

1.0
Apr 11, 2025

Avoid working here.

Recommend
CEO approval
Business Outlook

Pros

Decent hourly pay rate, if you get paid.

Cons

Terrible management, there is no communication, the "training" consists of you having to ask all this questions because there is not a system in place, management spends most time on their phone, if you are a female chances are you will succeed, there is one manager(Roberto) that especially gives a better treatment to women, he will even ignore other people but women when interacting, don't show up for work early(they hate it, it's like you are in their way, even if you are not, but don't be late either), if you are thirsty, make sure you bring your own drink, they will charge their employees even for a sip of soda, avoid asking questions to management, the one guy with beard and glasses(Roberto)especially, he gets very annoyed, know that if you are a seasonal employee you have to be walking on shells basically, most employees are very entitled, even the lady that cleans the lobby will be rude to you, if there is a spill and she has to do her job, she will do it, but she'll be rude and mean to you, make sure you log in your hours on the time machine and in the log binder, beg management to submit your hours to payrrol department, otherwise you will not get paid in time.

1.0
Mar 31, 2025
Recommend
CEO approval
Business Outlook

Pros

free food for breakfast and lunch

Cons

my team was friendly but not worth staying for the benefits or the pay..

Viewing 7 - 9 of 118 Reviews

Glassdoor has 340 Riu Hotels reviews submitted anonymously by Riu Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Riu Hotels is right for you.