Does Riu Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Riu Hotels employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Riu Hotels. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Riu Hotels?

67% of Riu Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Riu Hotels 2.9 out of 5 for work life balance, 2.9 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Riu Hotels?

Recepcionista (20) , Front Desk Receptionist (14) , Receptionist (9) , Front Desk Agent (7) , Ayudante De Camarero (5) , Cook (4) , Customer Service Representative (4) , Recepcionista De Hotel (4) , Server/Waiter (4) , Animador (3) , Assistant Manager (3) , Bartender (3) , Camarero (3) , Cocinero A (3) , Cuisinier (3)

What are the pros of working at Riu Hotels according to real employee reviews?

"the pay is good and if you do your job well you will be promoted" ((in 11 reviews)); "Wonderful company and good salary" ((in 9 reviews)); "Fun and easy going environment" ((in 3 reviews)); "Riu has a Great culture" ((in 3 reviews))

What are the cons of working at Riu Hotels according to real employee reviews?

"poor management and a little chance of going up in career" ((in 6 reviews)); "the staff are terrible people they lack resources at the front desk very unprofessional managers, assistant managers and supervisors" ((in 3 reviews))

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Riu Hotels

Riu Hotels reviews

Compare reviews

3.5

67% would recommend to a friend

(118 total reviews)

Carmen and Luis Riu Güell

75% approve of CEO

49% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Compensation and benefits

3.1

Career opportunities

2.9

Culture & values

2.9

Work/Life balance

2.9

Senior management

Riu Hotels has an employee rating of 3.5 out of 5 stars, based on 118 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Riu Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

118 reviews

5.0

Nov 16, 2023

Good experience

Entertainer

Recommend

CEO approval

Business Outlook

Pros

Great salary. Understanding and easy to talk to directors

Cons

Not a lot of opportunities to grow professionally.

3.0

Oct 1, 2023

It’s Okay

Subdirector/deputy director

Recommend

CEO approval

Business Outlook

Pros

The Hotel values you and they want to see you grow (if you are willing to go to South America and spend the majority of life there)

Cons

If you do NOT want to sell your soul then you sadly won’t be able to grow a lot and will be used in whatever way possible that benefits the company (Not you) Also you will have the lowest amount of Vacation days allocated to you 22 days, the usual working day is around 10 hours (even though it says 8 in your contract) and you don’t get paid for overtime you are EXPECTED to do overtime and you will never get to enjoy National Holidays

5.0

Aug 16, 2022

Caring, professional and reliable to the max. Great example of leadership, team work and problem-solving.

Dancer

Recommend

CEO approval

Business Outlook

Pros

They admire people who enjoy working for customer service, giving their best to make a stay a living life experience. They try their best to have the staff motivated. Always pays on time.

Cons

The need of changing schedules do to the needs of the Hotel. Normal for every job that requires to comfort guests. (everyone who works for customer service knows this)

Viewing 4 - 6 of 118 Reviews

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Jobs at Riu Hotels