Rituals reviews

3.5

63% would recommend to a friend

(552 total reviews)
avatar

Raymond Cloosterman

86% approve of CEO

58% positive business outlook

Rituals has an employee rating of 3.5 out of 5 stars, based on 552 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rituals employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

552 reviews
5.0
Aug 9, 2020

Great Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Really Great Community and a great dynamic working environment

Cons

There were pretty much no cons

3.0
Jul 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Products are lovely and each store has lovely regular customers. The company are committed to their customers and reward them beautifully. Allocation given quarterly. Lots of product training provided and this is updated regularly. Stores are beautiful. Praised and rewarded well for hard work. Discount is 30% and capped which is neither good nor bad.

Cons

They make a big fuss that frontline workers are the ‘heartbeats’ of the company but this is not reflected anywhere. HR policies are archaic and need a serious review. God forbid you get ill. You are paid 5 days sick across the entire year and then out on statutory pay so I see a lot of people back working when they clearly should still be off. (Not exactly what you want during a pandemic) Maternity policy doesn’t exist so don’t join if you plan on starting a family as you are not well looked after whatsoever and do not expect a penny from the company. Holiday entitlement is the lowest of any retail company I have worked for. HR don’t take complaints / issues with staff seriously. (If you can even get hold of anyone from HO). People have been promoted into positions they are not fit for as the company grew so fast so sloppy management in stores.

Viewing 481 - 483 of 552 Reviews

Glassdoor has 1,343 Rituals reviews submitted anonymously by Rituals employees. Read employee reviews and ratings on Glassdoor to decide if Rituals is right for you.