Ricoh reviews

3.4

61% would recommend to a friend

(5,038 total reviews)

Yoshinori Yamashita

82% approve of CEO

49% positive business outlook

Ricoh has an employee rating of 3.4 out of 5 stars, based on 5,038 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ricoh employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Nov 19, 2012

Pretty horrible

Recommend
CEO approval
Business Outlook

Pros

You can work from home depending on your role. The health care is pretty good.

Cons

Mistreatment of minorities and women. Middle managers who have been in the business 20+ years are just hanging on for a paycheck. Extremely hostile atmosphere. Everyone is afraid to make a mistake because you will be yelled at. Advancement based completely on flattering manager. Japan leadership does not give clear direction to US team. Layoffs will commence again in early 2013.

3.0
Jun 22, 2012
Recommend
CEO approval
Business Outlook

Pros

Good experience for recent grads - if you can stick it out for 18-24 months, and do a halfway decent job, you'll have recruiters fighting over you. Good stepping stone to higher-paying sales jobs. If you can sell copiers, you can sell anything.

Cons

Extremely high turnover. Most employees last less than a year, and turnover here is higher than the rest of the industry. Low base pay, extremely low commission and bonus opportunity, even if you're over quota. Managers are forced to micromanage all employees, regardless of performance. If you want to do well here, you need to work at least 12 hours a day - be in the office before 7, get out in the field by 9, back to the office at 5, don't leave til 7 or 8. Internal processes are a nightmare right now, due to the Ricoh/IKON merger, inventory constraints and billing issues. Way too many internal meetings and pointless trainings.

Viewing 199 - 201 of 5,038 Reviews

Glassdoor has 6,040 Ricoh reviews submitted anonymously by Ricoh employees. Read employee reviews and ratings on Glassdoor to decide if Ricoh is right for you.