Does Ricoh pay their employees well?

According to anonymously submitted Glassdoor reviews, Ricoh employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Ricoh. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Ricoh?

61% of Ricoh employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ricoh 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Ricoh?

Account Executive (242) , Account Manager (128) , Field Service Technician (100) , Sales (79) , Site Supervisor (72) , Major Account Executive (68) , Manager (66) , Site Manager (56) , Sales Manager (52) , Sales Representative (48) , Project Manager (46) , Senior On-Site Services Specialist (44) , Technician (40) , Senior Account Executive (39) , Customer Service Representative (37)

What are the pros of working at Ricoh according to real employee reviews?

"Good benefits and not too difficult" ((in 349 reviews)); "Great people work there and there are a lot of resources to help in sales." ((in 320 reviews)); "Good work life balance and acknowledgement of positive customer feedback" ((in 141 reviews)); "Lots of customer facing; good training" ((in 138 reviews)); "Culture is good and independent" ((in 86 reviews))

What are the cons of working at Ricoh according to real employee reviews?

"Pay is low and raises if they happen do not keep up with cost of living." ((in 299 reviews)); "Low salary and not stable" ((in 140 reviews)); "The fundamental problem is that Ricoh has too many managers and not enough support personnel." ((in 115 reviews)); "layoffs are frequent and there is not much room for growth" ((in 70 reviews)); "Lack of Leadership and poor management practices." ((in 55 reviews))

What are employees saying about Ricoh layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ricoh layoffs and their outlook for job security at Ricoh in 2026.

What are the top reviewed Ricoh locations?

Madrid , Sant Cugat del Vallès , Barcelona , Alcobendas , Oviedo , Valencia , Gijón , Llanera , Sevilla , Burgos , Beneixama

Ricoh reviews

3.4

61% would recommend to a friend

(5,037 total reviews)

Yoshinori Yamashita

82% approve of CEO

49% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,037 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ricoh has an employee rating of 3.4 out of 5 stars, based on 5,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ricoh employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews

3.0

Feb 28, 2018

A shadow of what it was...

Sales

Recommend

CEO approval

Business Outlook

Pros

Strong service team, solid products

Cons

Disorganized - In full retreat from the marketplace. Treat laid off sales people as the enemy.

2.0

Feb 1, 2018

Senior Major Account Executive

Senior major account executive

Recommend

CEO approval

Business Outlook

Pros

Reorg of Senior Management Outsourcing of in profitable segments of the business.

Cons

2,000 + layoffs in 2017 with reportedly more to occur in 2018 Elimination of 401K plan because of FY 2017 financial losses Senior Management Reorg Ricoh has not been able to transform itself from an office equipment manufacturer into an IT Services provider

3.0

Jan 5, 2018

Bad decisions are catching up with Ricoh

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Competitive salaries for specialized sales roles offer base pay that will allow someone to make a decent living. There is plenty of training available for employees.

Cons

There have been a number of staggering changes to the way accounts are assigned and spread out amongst salespeople. The commission plan is complicated and difficult to stay out in front of. It results in months where you might sell 100,000 worth of services and not make a penny.

Viewing 160 - 162 of 5,037 Reviews

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A shadow of what it was...

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Bad decisions are catching up with Ricoh

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