Does Ricoh pay their employees well?

According to anonymously submitted Glassdoor reviews, Ricoh employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Ricoh. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Ricoh?

60% of Ricoh employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ricoh 3.7 out of 5 for work life balance, 3.4 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Ricoh?

Account Executive (242) , Account Manager (128) , Field Service Technician (100) , Sales (79) , Site Supervisor (72) , Major Account Executive (68) , Manager (66) , Site Manager (56) , Sales Manager (52) , Sales Representative (48) , Project Manager (46) , Senior On-Site Services Specialist (44) , Technician (40) , Senior Account Executive (39) , Customer Service Representative (37)

What are the pros of working at Ricoh according to real employee reviews?

"Good benefits and not too difficult" ((in 334 reviews)); "Great people work there and there are a lot of resources to help in sales." ((in 316 reviews)); "Good work life balance and acknowledgement of positive customer feedback" ((in 141 reviews)); "Lots of customer facing; good training" ((in 131 reviews)); "Culture is good and independent" ((in 86 reviews))

What are the cons of working at Ricoh according to real employee reviews?

"Pay is low and raises if they happen do not keep up with cost of living." ((in 309 reviews)); "Low salary and not stable" ((in 128 reviews)); "The fundamental problem is that Ricoh has too many managers and not enough support personnel." ((in 118 reviews)); "(some have 25+ years here and here only) Too many layoffs (8 while I was there)." ((in 71 reviews)); "Lack of Leadership and poor management practices." ((in 54 reviews))

What are employees saying about Ricoh layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ricoh layoffs and their outlook for job security at Ricoh in 2026.

What are the top reviewed Ricoh locations?

Madrid , Sant Cugat del Vallès , Barcelona , Alcobendas , Oviedo , Valencia , Gijón , Llanera , Sevilla , Burgos , Beneixama

Ricoh reviews

3.4

60% would recommend to a friend

(5,036 total reviews)

Yoshinori Yamashita

81% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,036 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Ricoh has an employee rating of 3.4 out of 5 stars, based on 5,036 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ricoh employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews

3.0

Jul 13, 2015

Could be better

Sales representative

Recommend

CEO approval

Business Outlook

Pros

If you have a good territory, you might be able to make some money. The reps that have been there a while have the best territories. Benefits are okay and you get them quickly.

Cons

The Austin office does not have very good culture - the teams do not work together and everyone just seems miserable there. The comp plan constantly changes and management is incompetent. They tell you that you will make $70-80k your first year - plan on making $45-55k realistically.

1.0

Dec 15, 2013

Unethical company because of current leadership. Executive leadership including Ricoh Japan lack honesty.

Senior vice president

Recommend

CEO approval

Business Outlook

Pros

Good equipment. Employees want to be successful. Ricoh has good employees and trains their employees well.

Cons

Executive management team is weak and unethical . Ricoh Americas management team does not know what to do.

1.0

Nov 13, 2013

Ruined a good organization

Major account executive

Recommend

CEO approval

Business Outlook

Pros

If you have a good territory, decent money can be made. Health care was good, but has been revamped this year to average.

Cons

For the past 3 years, constant change, systems don't work. Frontline managers were always useless, now everyone in any kind of management is. Harder to place an order in house than to get it, not to mention getting paid correctly is a job in itself.

Viewing 67 - 69 of 5,036 Reviews

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Ricoh reviews

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Could be better

Unethical company because of current leadership. Executive leadership including Ricoh Japan lack honesty.

Ruined a good organization

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