Ricoh reviews

3.4

60% would recommend to a friend

(5,036 total reviews)

Yoshinori Yamashita

81% approve of CEO

50% positive business outlook

Ricoh has an employee rating of 3.4 out of 5 stars, based on 5,036 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ricoh employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Nov 12, 2018

Sinking Ship

Recommend
CEO approval
Business Outlook

Pros

At one time, one of the best when it came to wages and cutting-edge, competitive products. People used to enjoy coming to work and collaborating. There are still some very talented leaders in the organization.

Cons

Cost cutting and laser focus of profit generation at the detriment of their people has caused a significant morale shift. Office changes to the New World of Work model may save money, but doesn't increase what was lost. Smaller showrooms and key products being removed from demo rooms in short-sighted. The changes in the comp plan the last 2 years had reduced my yearly income over 40% doing the same or better performance-wise. Cost of goods has risen significantly so steep discounting is required to keep existing customers, further effecting compensation. If people haven't left yet, they're interviewing. Most are just hoping and praying for things to turn around, but realistically know it will get worse before it gets better.

2.0
Jun 30, 2018
Recommend
CEO approval
Business Outlook

Pros

1. Good colleagues in the inside sales team 2. Multi-cultural team, was fun to share experiences and perspectives 3. New management! Hopefully leading the team towards a performance based culture and doing away with the culture of sycophancy that existed in the past

Cons

1. Tough job with steep targets to achieve; unfortunately they are set by those who have never done sales themselves in their careers. Mostly bench-marked against some random statistics found somewhere on the internet that they believe applies to any kind of Technology sales 2. Restructuring is a habit now every year; targets + job uncertainty = lot of stress 3. Marketing folks simply don't understand the pressure this team has to go through. They somehow feel don't shoulder the burden of uplifting sales pipeline in Ricoh 4. Core sales organisation are easy to work with 5. Quite often it's not what you know/ or have delivered but who you know and how you present yourself that gets you visibility and even career growth in Ricoh. Very old school thinking in this day and age!! 6. No institutional effort to train sales in-line with who Ricoh is up against in the market and what the customer these days want 7. Management has failed the workers and the company quite often in the past because of their parochial leadership ways

2.0
Jan 3, 2018

Greedy Management

Recommend
CEO approval
Business Outlook

Pros

The hours are good (8-5 Mon-Fri) and the offices are nice and clean

Cons

2 days off for the whole first year for new employees, punishes overtime even if unavoidable, uneducated employees, no initiative

Viewing 61 - 63 of 5,036 Reviews

Glassdoor has 6,037 Ricoh reviews submitted anonymously by Ricoh employees. Read employee reviews and ratings on Glassdoor to decide if Ricoh is right for you.