Ricoh reviews

3.4

60% would recommend to a friend

(5,037 total reviews)

Yoshinori Yamashita

81% approve of CEO

50% positive business outlook

Ricoh has an employee rating of 3.4 out of 5 stars, based on 5,037 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Ricoh employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
4.0
Apr 24, 2011
Recommend
CEO approval
Business Outlook

Pros

great training and resources for sales development

Cons

Very hit and miss with sales management. Some are great, which tend to perform with low turnover. Also, some are terrible with extremely high turnover

1.0
Apr 22, 2011
Recommend
CEO approval
Business Outlook

Pros

I am having a hard time trying to think of reasons to work here. Your co-workers are unified because of the US vs. management mentality.

Cons

An extremely demoralizing place to work. Absolutely no work / life balance at all. You are expected to work at least 60- 70 hours. A complete lack of strategic selling. Just get on the phones and smile and dial and hopefully you will reach someone that hasn't spoken to the other 8 sales rep that contacted them in the past 12 months. Extremely high turnover. The worst career experience ever. Militant atmosphere Horrible employee morale

3.0
Apr 20, 2011
Recommend
CEO approval
Business Outlook

Pros

A good stepping-stone in sales career. Tough industry but if you survive a good 2 years, it looks good on your resume. Global company, excellent sales training, a neccessary foundation for business and corporate sales. It can be a good place if you are lucky enough to have a good manager.. a bad/incompetent manager can demotivate you.

Cons

Company cannot support sales effort: customers complaint about services, billings and inventory issues.. most of the issues are beyound sales person's control.. if a company is pushing people to sell something, they need to have the support to back it up. Customers only contact you when there's a complain. Company is going through alot of changes with the merger of IKON, quota has been increased while compensation decreased. Good sales people don't get compensate like they used to.. interested to see how they'll retain the good talent.

Viewing 4966 - 4968 of 5,037 Reviews

Glassdoor has 6,039 Ricoh reviews submitted anonymously by Ricoh employees. Read employee reviews and ratings on Glassdoor to decide if Ricoh is right for you.