Rakuten Software Developer reviews

3.5

71% would recommend to a friend

(474 total reviews)
avatar

Hiroshi Mikitani

68% approve of CEO

42% positive business outlook

Software Developer Engineer employees have rated Rakuten with 3.5 out of 5 stars, based on 474 company reviews on Glassdoor. This indicates that most Software Developer Engineer professionals have a good working experience there. Rakuten is rated in line with the average (within 1 standard deviation) by Software Developer Engineer professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

474 reviews
3.0
Jul 31, 2013
Recommend
CEO approval
Business Outlook

Pros

- Meet a few intelligent engineers and scientists - Respect from Japanese people you meet outside the company - Depending on your department, you can have a budget and leeway - If you're a foreigner and want to work in a Japanese company this is probably the best. But that isn't really saying much. Just move to America or Europe?

Cons

- Employees are treated like children and/or servants. Leave your cabinet unlocked? You have to stand up in front of the whole company (11,000 employees) and bow and say you're sorry. Want to enter from the front entrance? No, you have to enter through the back/service entrance during the day. Want to take the elevator? Disabled on certain floors. Want to buy a drink? No, you have to use a Rakuten credit card. - "Rakuten Police" security guards and long windowless corridors make the place feel like 1984. - No chance of promotion, all promotions are based on a) favor with CEO b) age, just like in most Japanese companies c) being a Japanese - Salary is on the bottom end of any scale. Bare minimum. - Wrecking all foreign subsidiaries it keeps buying (they all leave - Linkshare, FreeCause, Buy.com etc). - Non-Japanese staff are often very rude and have a sense of entitlement since they are treated like "Mr Charisma-man" celebrities in Japan. - Japanese staff often drop homophobic or sexist comments, as these aren't really frowned upon in Japan that much. - "Optional" but not-optional meetings. At 7.30am on a Tuesday. It hurts. - ID badges that have to be worn at all times. If you forget it, you have to go home and get it. - Very short vacation time (10 to 14 days). Have to apologize and grovel to bosses before taking vacations as if you are letting them down. - Despite "Englishnization" 90% of employees cannot speak English. Meetings are meant to be in English, but no one cares. - CEO went to Harvard and loves people who went to Harvard just because of the name. So there are some ridiculous hires for his own vanity - as in managing directors who are new grads just because they went there. - Engineering floors are crammed with desks and hundreds of indian and japanese programmers slaving away for hours. - Embarrassingly bad web design, translations and site functionality when explaining the site to other foreigners. Means that Rakuten is going to have a tough time in the USA/Europe. - Company often invests in malware and spams users with hundreds of mails per week.

3.0
May 6, 2013
Recommend
CEO approval
Business Outlook

Pros

Get to work on things which you may like.

Cons

It says complete english but it is far far away. Freedom is very little when it comes to work as direct boss can make huge effect on how your progress occurs.

5.0
Dec 13, 2012
Recommend
CEO approval
Business Outlook

Pros

very supportive, very educational, very friendly. The best first post-undergrad job experience I could have hoped for, and the company is growing lik crazy now!

Cons

Long hours, and very strange leadership roles. At the time not very international, but I perceive that this has improved dramatically.

Viewing 469 - 471 of 474 Reviews

Glassdoor has 4,199 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.