Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Jun 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Global-minded environment: With English as a working language and a diverse workforce, it's a great place for those looking for an international corporate culture. Ownership culture: Employees are encouraged to take initiative and lead projects early on, even at junior levels. Cross-functional exposure: Opportunities to collaborate across departments and learn beyond your immediate role. Employee benefits: Subsidized cafeteria, fitness facilities, and regular internal events help maintain a good work-life balance. Clear mission and leadership: Strong top-down vision from the CEO that drives innovation and focus.

Cons

Fast pace can be overwhelming: The speed of execution and high expectations can lead to long hours and burnout if not managed carefully. Hierarchical decision-making: While ownership is emphasized, key decisions can still be centralized at the executive level. Communication gaps: Rapid growth sometimes leads to misalignment between departments or unclear communication of goals. Promotion system: Career progression may seem ambiguous for some roles without clear benchmarks.

3.0
Jun 29, 2025

a

Recommend
CEO approval
Business Outlook

Pros

there are many opportunities for growing you skills

Cons

low salary raise, and also things keep on changing in a negative way, they do the same thing over and over

Viewing 274 - 276 of 3,542 Reviews

Glassdoor has 4,194 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.