Is Rakuten a good company to work for as a Senior Software Engineer?

Senior Software Engineer professionals working at Rakuten have rated their employer with 3.6 out of 5 stars in 185 Glassdoor reviews. This is an average score with the overall rating of Rakuten employees being 3.6 out of 5 stars. Search open Senior Software Engineer Jobs at Rakuten now and start preparing for your job interview by browsing frequently asked Senior Software Engineer interview questions at Rakuten .

Does Rakuten pay Senior Software Engineer employees well?

Senior Software Engineer professionals rate their compensation and benefits at Rakuten with 3.4 out of 5 stars based on 185 anonymously submitted employee reviews. This is 3% better than the company average rating for salary and benefits. Find out more about Senior Software Engineer salaries at Rakuten.

How happy are Senior Software Engineer professionals working at Rakuten?

60% of Senior Software Engineer employees at Rakuten would recommend their employer to a friend. This rating has increased by 14% in the past 12 months. Senior Software Engineer professionals have also rated Rakuten with a 4.1 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.9 rating for culture and values and 3.6 rating for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (471) , Senior Software Engineer (176) , Applications Engineer (128) , Product Manager (94) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (33) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 260 reviews)); "Nothing much great to mention here apart from free food and few free biscuits in pantry." ((in 208 reviews)); "People are nice in my department" ((in 179 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 131 reviews)); "Free meals and snacks" ((in 112 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 283 reviews)); "Management is bad and HRs are not friendly." ((in 190 reviews)); "Sometimes managers have no technical knowledge or hands on experience making technical decisions and those projects are promised to fail or become a nightmare." ((in 135 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 43 reviews)); "Bad upper management." ((in 33 reviews))

Rakuten Senior Software Engineer reviews

3.6

60% would recommend to a friend

(185 total reviews)

Hiroshi Mikitani

76% approve of CEO

59% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (185 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Software Engineer/Senior Software Engineer employees have rated Rakuten with 3.6 out of 5 stars, based on 185 company reviews on Glassdoor. This indicates that most Software Engineer/Senior Software Engineer professionals have a good working experience there. Rakuten is rated in line with the average (within 1 standard deviation) by Software Engineer/Senior Software Engineer professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

185 reviews

3.0

May 21, 2025

Structured, But Not For Me

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

- Well-defined structure clearly indicates routes people can take to advance their career within the company - Willing to help employees of all levels relocate to Japan - A variety of offers

Cons

- Compared to similar work in other organizations, lower than average base pay, with too much emphasis on bonuses - Strong "encouragement" to respond nearly always on-call, resulting in a poor work-life balance - [In 2022] Return to office was heavily pushed, though most meetings and interactions were conducted on Zoom, ultimately leaving the impression that RTO pushes did not lead to better productivity than just WFH

3.0

May 20, 2025

Salary is less and need to be in office 4/5 days

Senior software developer

Recommend

CEO approval

Business Outlook

Pros

Nice environment and benefits like food and gym

Cons

Old Japanese employees who cannot speak English and mindset is traditional too

3.0

May 11, 2025

Good colleagues, but bad leadership culture

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Supportive peers and smart team members. Work-life balance is mostly respected. Some good projects and tech exposure.

Cons

Leadership promotes favoritism over merit. Promotions depend on flattery, not performance. Leadership bring in their own circle. People Partner team is arrogant and unapproachable. HR holds too much unchecked power.

Viewing 25 - 27 of 185 Reviews

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Rakuten Senior Software Engineer reviews

Company ratings over time

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Reviews by job title

Structured, But Not For Me

Salary is less and need to be in office 4/5 days

Good colleagues, but bad leadership culture

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