Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Nov 9, 2017

Terrible.

Recommend
CEO approval
Business Outlook

Pros

You can learn a lot about affiliate marketing (On your own, of course. No one there will teach you). If you're looking to gain knowledge of the affiliate industry and make connections with other companies but not looking for your "forever company" yet, this is the place for you. It's a stepping stone. Not a career.

Cons

The people who are managers do not know what they are doing. There is no formal training on the management of people, which is a very difficult thing to do. People expect promotions yearly and Rakuten has catered to that expectation, thus promoting people into management positions when they are completely not ready for the responsibility of developing others and helping with their career. It's sad, but this is the most lack of support I have ever experienced at a company. This office is also very much like a sorority. Cliques are everywhere, if you decide to work here I suggest keeping your work and life VERY SEPARATE. Otherwise, your life will be talked about at work by others and judged- OFTEN. This company cares about the perks. They will let you drink at work, plan extravagant parties. They also pay very good salaries which warps people's views of what actual salaries for that position are. They pay well to keep you, because they know that's all they have to keep you. Salary, games and alcohol.

5.0
Nov 4, 2017

Make a difference

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great office - Great food - Great potential If you want to work hard you can really make a difference

Cons

Not a place for slackers (although that is a positive)

2.0
Jul 8, 2017

Not recommended for engineers

Recommend
CEO approval
Business Outlook

Pros

- Free meals - Opportunity to go to a overseas conference - Transportation allowance - Good neighborhood near HQ - Open workspace with height-adjustable standing desks -

Cons

- Poor middle management - Mandatory company-wide morning meeting every Monday, which is meaningless for engineers - Managers generally have no background in technology - Top-down decision making and management - Promotion is practically based on how long you stay in the company - Company values more on managers than engineers - Budgets for tech side is not independent of business side

Viewing 235 - 237 of 3,542 Reviews

Glassdoor has 4,194 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.