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      Rakuten

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      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,539 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      4K reviews
      5.0
      Aug 23, 2025

      Good learning, but long hours

      Senior sofware engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      “Supportive and collaborative coworkers” “Good work-life balance” “Flexible hours / remote options” “Opportunities to learn new skills” “International environment” “Challenging projects that keep you engaged” “Stable company with strong reputation” “Career growth opportunities” “Managers who actually listen” “Decent benefits package”

      Cons

      “Long hours expected” “High workload with tight deadlines” “Poor work-life balance”

      5.0
      Aug 21, 2025

      Good for Long Term

      Network engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable Job, Work life Balance, Friendly work culture

      Cons

      Too much unnecessary pressure, Late working hours

      3.0
      Aug 19, 2025

      Slowly company culture is deteriorating

      Senior technical lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay was good. There is nothing like bonus pay (bonus is out of CTC) all compensation is fixed. Company policies and health insurance even though expensive but very good.

      Cons

      Slowly India management is changing a lot. Head of people left, CEO left and replaced by japan CEO. India managers care only for their favourites and not for talent. Managers grow next level by taking hike of other eligible member and demote the team member to leave team or company. Managers instead of supporting hard working employees they care for themselves

      Viewing 217 - 219 of 3,539 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,191 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.