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      Rakuten

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      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,542 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      4K reviews
      1.0
      Feb 14, 2018

      Meh

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Catered breakfast, lunch, and f you're willing to stay past 7:00PM, dinner Nice, clean work environment Diverse workplace

      Cons

      Company is unable to retain high performers and attract top talent Below-market compensation

      1.0
      Jan 24, 2018

      No direction, no thought.

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Food, drink, community. The same everyone says. You get free food and drink and everyone is fun to be with but then everyone is in the same boat... The food and drink isn't a pull at this point since most tech companies do that.

      Cons

      - No clear business direction: Flip flopping from management. Killing products one minute, then changing their mind, then changing it again. They seem to be making it up on the spot and do not instill confidence in knowing what they are doing. - False economy: poor software infrastructure ethos. Will look into buzzword tech and then buy the cheapest off-brand available. Designed so poorly so that it breaks non-stop. You will be fighting fires non-stop. Don't even think about development environments. You will always be building software on quicksand. The flagship product is a copy/paste legacy code job. - Short staffing: account managers are worked to exhaustion in the hope that they will leave (as they try to phase out old products) and then the work is loaded onto the others with no relief.

      1.0
      Nov 13, 2017

      OK.

      Senior product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most colleagues are nice people.

      Cons

      Does not manage the really important thing such as planning, process and execution. Do not have flexibility of working time.

      Viewing 211 - 213 of 3,542 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,194 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.