Rakuten reviews

3.6

71% would recommend to a friend

(3,537 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Sep 4, 2025

Don’t bother

Recommend
CEO approval
Business Outlook

Pros

Nothing I can think of

Cons

Be wary of certain international teams, the workload doesn’t justify the pay and this is a company in a tech shell but functions like a startup, no structure and everything goes, limited career opportunity and no rotation programs. Management is short-sighted and does not take in feedback well.

Viewing 208 - 210 of 3,537 Reviews

Glassdoor has 4,189 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.