Rakuten reviews

3.6

71% would recommend to a friend

(3,538 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Sep 15, 2025

SDET-1

Recommend
CEO approval
Business Outlook

Pros

Good Work culture with proper work life Balence

Cons

Not good for Freshers as nothing much to explore

4.0
Sep 12, 2025

Great inclusive culture

Recommend
CEO approval
Business Outlook

Pros

the company leaders value workforce diversity as an organisation asset

Cons

Job assignment and appraisal can be decided subjectively without a person's capabilities evaluation

1.0
Sep 11, 2025

Big name low standards

Recommend
CEO approval
Business Outlook

Pros

Cafeteria- Free food that is the only good thing

Cons

plenty - No flexibility Company is sending notices to employees and threatening to deduct salaries if you are not coming to office 4 days a week

Viewing 199 - 201 of 3,538 Reviews

Glassdoor has 4,190 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.