Rakuten reviews

3.6

71% would recommend to a friend

(3,534 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Feb 25, 2023
Recommend
CEO approval
Business Outlook

Pros

Meals 3 times a day, flexibility at work.

Cons

- You are forced to sell Rakuten mobile contract even though your job title is totally unrelated. If you don`t sell, then you get threatened to receive no bonus and resign from the company. - Managers and executives are unethical and keep asking you to sell contracts to your friends and family (even though the network quality is bad). - You get hassled everyday via emails, messages via teams or viber and manager meetings to sell mobile contracts. - List of people who didn`t sell any mobile contracts are send out to a wide range of employees to shame you. - Throughout the pandemic Mikitanki has been harassing unvaccinated people and called them irresponsible in company meetings. - Rakuten is a represents woke/ extreme liberal ideologies. - Managers and executive are just yes-man who do whatever Mikitani says.

1.0
Jan 19, 2023
Recommend
CEO approval
Business Outlook

Pros

have a lot of opening positions (because employees are constantly and quickly leaving)

Cons

working at Rakuten means you accept to be a slave of Mikitani, the CEO. As a recent episode, in 2023 every Rakuten employee (including every software engineer) is forced to sell Rakuten Mobile to at least two friends. This is announced as "top priority task" and people who failed to sell out enough friends will get seriously punished in performance evaluation. As it's clear that this whole "employee referral campaign" thing is just ridiculously hurting R-Mobile's social image (if it were you, would you buy a product from a desperate friend who is forced to sell the product for a desperate company?), the only reasonable explanation of this campaign is that it's a political movement, with which Mikitani wants to test who will brainlessly follow his order no matter how stupid the order is -- this kind of staff is the employees Rakuten is expecting (in case you are wondering if you are the right person for them).

1.0
Jul 12, 2022

Salary

Recommend
CEO approval
Business Outlook

Pros

No Pros by this employer. Only personal gain is if this will be your first corporate job or breakout opportunity to gain experience you lack.

Cons

Really poor compensation package. I worked here for 3.5years and no equity grant. Really low pay for what I was doing. Was compensated for 60-72k + 10% bonus throughout my 3.5 years whereas the moment the I left and applied elsewhere - literally all potential employer offered 100k-120k in addition to bonus and equity. Also, no opportunity given to change teams or advance up.

Viewing 160 - 162 of 3,534 Reviews

Glassdoor has 4,186 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.