Rakuten Senior Software Engineer reviews

3.6

60% would recommend to a friend

(185 total reviews)
avatar

Hiroshi Mikitani

76% approve of CEO

59% positive business outlook

Software Engineer/Senior Software Engineer employees have rated Rakuten with 3.6 out of 5 stars, based on 185 company reviews on Glassdoor. This indicates that most Software Engineer/Senior Software Engineer professionals have a good working experience there. Rakuten is rated in line with the average (within 1 standard deviation) by Software Engineer/Senior Software Engineer professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

185 reviews
1.0
Dec 9, 2018

Not a tech company

Recommend
CEO approval
Business Outlook

Pros

Free lunch (Free breakfast if you come before 8:30, free dinner if you stay after 7) Nice office

Cons

First of all, Rakuten is not a IT company. It is not Google, Facebook, Amazon. Other IT companies allow you to spend working hours to do innovation. Rakuten asks you to spend your personal time to do innovation which benefits Rakuten, e.g. preparing Rakuten Hackathon. It's their management style. They like to work overtime and sleep in meetings. They track your working hour at the door gate and you will be asked why leaving early (e.g. 6). There is no open source project from Rakuten and they don't even contribute money to open source even they like those "free" software very much. They just think it's free why they need to give money. They don't respect technology from their heart. Other Japanese companies (e.g. Uniqlo, Mercari) have flexible working hours. In Rakuten, our CEO said we should work as "One" unit, so everybody needs to come at the same time. However, they also try to double the number of people in India. There is 3.5 hour timezone difference, so you can't work with Indian teams as "One" unit. You always need to stay overtime to work with them. Their policies always contradict with each other. Salary is low that even manager gets less than developer in other Japanese companies. They have a 4-year plan to catch up (just catch up, not take over) with other companies. Turnover rate is high, especially senior developers who have experience to judge what good company is.

2.0
Sep 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Cafeteria provides 3 free meals a day. Business is very varied, so there's likely something you are interested in. International friendly office environment with many different nationalities. Most people kinda speak some English. Reasonable work-life balance (despite inflexible working hours).

Cons

Not really a tech company, basically all direction is controlled by business side. Below average salaries for engineers. Very political environment even at lower management levels. No clear career path for senior technical employees except moving into pure management roles. Pretty tight with money, cheaps out on tools or products that probably would developer productivity. All hands morning meeting at 8am on Mondays to worship the CEO.

1.0
Aug 10, 2018
Recommend
CEO approval
Business Outlook

Pros

um well the pro would be that it took them seven years to completely kill and shut down our formerly profitable company...

Cons

Imposed the japanese business model on an american company and like their british aquisition just ran it into the ground and killed it

Viewing 148 - 150 of 185 Reviews

Glassdoor has 4,192 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.