Rakuten reviews

3.6

71% would recommend to a friend

(3,534 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
5.0
Nov 29, 2025
Recommend
CEO approval
Business Outlook

Pros

Global. Easy to communicate and work for people from various country.

Cons

Low salary, and sometimes change the company direction suddenly.

4.0
Nov 28, 2025

Very good company

Recommend
CEO approval
Business Outlook

Pros

One of the big product company Free 3 times food Reachable management Work life balance You will get opportunity to work on new tools and technologies

Cons

Haven't seen anything as of now

5.0
Nov 24, 2025

Fun working at Rakuten

Recommend
CEO approval
Business Outlook

Pros

I was an intern at the Tokyo HQ several years ago working in what was then the ecosystem services department. It was a wonderful experience working with the team (great people, great tech, great location and perks).

Cons

Nothing serious I can think of

Viewing 139 - 141 of 3,534 Reviews

Glassdoor has 4,185 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.