Rakuten reviews

3.6

71% would recommend to a friend

(3,534 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Dec 21, 2025

Too Many Other Jobs

Recommend
CEO approval
Business Outlook

Pros

Since many tasks fall outside the scope of the Job Description (JD), there are opportunities to learn a wide variety of things. Because everyone is dedicated to their duties and KPIs, it is easy to involve other departments when working on company-wide missions.

Cons

It is quite common for completely unrelated tasks to account for roughly 40 % 40% of the workload. It is not an environment where one can proactively build their own career path. There is a strong bias toward short-term KPIs, resulting in weak strategic thinking regarding mid-to-long-term goals and data-driven decision-making.

5.0
Dec 19, 2025

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance and good hike

Cons

I don't find any thing

4.0
Dec 19, 2025

It is ok

Recommend
CEO approval
Business Outlook

Pros

Internal transfer if you want to learn new things after few years.

Cons

Depends on team, sometimes there are less skilled colleagues and more time needed to pick up their slack. Career ladder can be hard to climb on certain level in certain team, but cool to chill.

Viewing 118 - 120 of 3,534 Reviews

Glassdoor has 4,185 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.