Rakuten reviews

3.6

70% would recommend to a friend

(3,527 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,527 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
3.0
Jan 10, 2026

Department-dependent

Recommend
CEO approval
Business Outlook

Pros

Environment is multicultural and depending on the department, wrok life balance is pretty good

Cons

Slow progress and long overtime depending on department

4.0
Jan 7, 2026

Work life Balance

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Work life balance. -Good food -Relax environment

Cons

-No challenging work -Low salary

Viewing 100 - 102 of 3,527 Reviews

Glassdoor has 4,174 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.