Rakuten reviews

3.6

70% would recommend to a friend

(3,525 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,525 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Large-scale systems and high-traffic platforms Strong ownership and autonomy as an Engineering Manager International environment with English as a working language Opportunities for internal mobility across business units

Cons

Organizational complexity and slower decision-making Frequent strategic shifts Heavy workload during peak campaigns Engineering quality varies across teams

2.0
Feb 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid job stability - decent wlb

Cons

pay not the best in the market, management tend to play politics

2.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teamwork and collaboration within the project

Cons

There is no significant salary increase.

Viewing 58 - 60 of 3,525 Reviews

Glassdoor has 4,171 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.