Rakuten reviews

3.6

71% would recommend to a friend

(3,539 total reviews)
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Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Jul 12, 2013

A never-ending emergency nightmare

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits. You meet some good people. Experience working in a large dysfunctional company - this will help you choose better next time.

Cons

Management style is to pressure and threaten. Disconnect between higher management and people who build the product. The result is compressed timelines, long hours and unstable product.

4.0
Jul 8, 2013

Lots of potential in this company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company looks like its trying to stand out from the typical traditional Japanese company

Cons

Things can be slow as it is still a Japanese company

4.0
Apr 24, 2013
Recommend
CEO approval
Business Outlook

Pros

Business model of almost all marketplace sellers is different and appears to work in Japan.

Cons

Business model of almost all marketplace sellers is different and success remains to be seen.

Viewing 3481 - 3483 of 3,539 Reviews

Glassdoor has 4,191 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.