Rakuten reviews

3.6

71% would recommend to a friend

(3,534 total reviews)
avatar

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,534 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Jul 16, 2013
Recommend
CEO approval
Business Outlook

Pros

Opportunity to learn new technologies, but they seem to be gambling too much by only using newer technologies. NoSQL + Node.js + Buzzword bull. They seem to be more concerned with buzzword compliance that using proven technologies.

Cons

They claim to have more than 20 million subscribers, but with their platforms being essentially legal adware/spyware tools, most of the subscribers are not acquired voluntarily. One assumes most of Freecause.com’s subscribers don’t even acknowledge what Freecause is, who their clients and sponsors are, or that they are individually subscribed to a marketing list created by Freecause, which is used to strictly create revenue streams for third parties (and of course themselves), via annoying, malicious tools. Seems to be run by a CTO that has unresolved childhood issues where he must feel authoritative. That may work in other countries, but this is the US.

1.0
Jul 12, 2013

A never-ending emergency nightmare

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits. You meet some good people. Experience working in a large dysfunctional company - this will help you choose better next time.

Cons

Management style is to pressure and threaten. Disconnect between higher management and people who build the product. The result is compressed timelines, long hours and unstable product.

4.0
Jul 8, 2013

Lots of potential in this company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company looks like its trying to stand out from the typical traditional Japanese company

Cons

Things can be slow as it is still a Japanese company

Viewing 3439 - 3441 of 3,534 Reviews

Glassdoor has 4,185 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.