Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

71% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (472) , Senior Software Engineer (176) , Applications Engineer (128) , Product Manager (94) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (33) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 254 reviews)); "Free food and drinks 24/7; very casual attire; mid" ((in 196 reviews)); "People is nice" ((in 181 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 127 reviews)); "Free meals and snacks" ((in 104 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 282 reviews)); "Management is bad and HRs are not friendly." ((in 193 reviews)); "Some groups have very high attrition for senior managers due to lack of clarity of role." ((in 132 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 41 reviews)); "Bad upper management." ((in 34 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

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Rakuten

Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)

Hiroshi Mikitani

78% approve of CEO

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.4

Career opportunities

3.3

Compensation and benefits

3.0

Senior management

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

5.0

Nov 7, 2016

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ebates is one of the best companies I've worked for. A wonderful group of people that are smart, down to earth and a pleasure to be around. It's a relief to find a company that's inspiring, successful and still knows how to have fun.

Cons

Besides the commute being atrocious at times I have no cons about the company!

3.0

Oct 16, 2016

Ok to learn abut e-commerce

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good culture, friendly, good work/life valance, nice office

Cons

low pay, no appreciation from management

4.0

Oct 8, 2016

This place is improving and fall at the same time.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Rakuten care about worker's life. Each time spend on work will bring back equal return. Rakuten is trying to change the culture to global. The leaders tried very hard to improve things and make it better. Work here compare to other place in Japan, it would be a little between Japan and American style. Join this company you can learn things. Compare to American style, this is Japan, the work is relative safe.

Cons

Salary is terrible compare to Google. Salary is not good compare to Amazon. A little bit Japanese bureaucracy, this is unavoidable because of Japan's nature.

Viewing 3430 - 3432 of 3,542 Reviews

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Great place to work!

Ok to learn abut e-commerce

This place is improving and fall at the same time.

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