Rakuten reviews

3.6

71% would recommend to a friend

(3,543 total reviews)
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Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Apr 23, 2025

Worst experience so far

Recommend
CEO approval
Business Outlook

Pros

I can't recall any of them

Cons

Almost everything about this company is broken. Stay away as much as possible

4.0
Apr 21, 2025
Recommend
CEO approval
Business Outlook

Pros

1. Work Life Balance 2. Most of the colleagues are nice people 3. Support 100% work in English 4. Free meals 5. Colleagues are really from different countries.

Cons

1. Pay is relatively low in tech industry, 2. Pay increment is slow. 3. Lack of colleague communication outside of work. 4. Turn over rate is quite high. 5. On-Call.

4.0
Apr 20, 2025
Recommend
CEO approval
Business Outlook

Pros

1. People are nice here. 2. No much politics, everyone is passionate in their work.

Cons

1. The career promotion paths are rigid, you have nice salary adjustments, but not much chance to promote fast in terms of position. 2. Training and Learning resources are scarce, we need a waiting list, and some rare skills are not available in the training site subscriptions.

Viewing 340 - 342 of 3,543 Reviews

Glassdoor has 4,197 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.