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      Rakuten

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      Rakuten reviews

      3.6

      71% would recommend to a friend

      (3,539 total reviews)
      avatar

      Hiroshi Mikitani

      78% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,539 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      4K reviews
      2.0
      May 27, 2014

      No future

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Really casual work environment Catered lunches twice a week Little supervision Decent culture Flexible work hours

      Cons

      No opportunities for growth Work gets repetitive fast General attitude of upper management makes me wonder about the company's future The company has been getting very stagnant ever since it's purchase. With all the other e-commerce sites out there, I can't see Rakuten.com staying in business much longer. All the back end on the IT side is horribly outdated.

      2.0
      May 25, 2014

      Good for fresh graduates but for long term career development

      Business unit new grad
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Sales call training is very demanding, but since sale call is still important in Japan, this might get you in the door to the next job -It is a company that is frequently talked about in Japan; recruiters contact you a lot on LinkedIn after the first 6 months -Many foreigners are hired so you get to practice English; TOEIC training is also for free

      Cons

      -Assignment happens after training period so in theory, it matches your background and training performance; but in reality it is not. Department assignments seem very random and not the same as HR tells you about during interviews; Japanese new grads get assigned to branches far away in short notice, and it is not easy to come back. -New grads with undergrads degree gets almost zero bonus for the first 15 months; and when you finally get it, company decides to turn a big part of it into stock option with crazy vesting policy -Very typical upside-down decision making and long hours required for tasks that could have been done faster if not manually; also first 40 hours of over time is not paid

      3.0
      May 23, 2014

      Work hard, learn hard but less salary

      Software engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are workaholic and love to learn many new business and people, Rakuten is good as the company is growing fast. It is hiring more and more talented foreigners who will be an important part in changing the company into the great global one.

      Cons

      Small salary and you need to choose team and department wisely. (You need a little inside to help you.) Many teams here are still domestics and too traditional with too much top-down structures. You will feel good only when you are in a global team but feel the worst and wanna quit right away in a domestic one.

      Viewing 3409 - 3411 of 3,539 Reviews
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      ReviewsRakuten reviews

      Glassdoor has 4,191 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.