Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)
avatar

Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
4.0
Jun 22, 2015

Great experience working at Rakuten

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Competitive Pay , Work life balance , Free food everyday , Good company culture and No micromanagement.

Cons

Nothing to show as cons

2.0
Jun 19, 2015

Designer

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great hard-working and talented designers who gets the job done.

Cons

Management doesn't respect designers one bit. It's such a shame, I have never worked in an environment where people are so openly rude and disrespectful to its colleagues. The project manager never asked any of its designers how long it takes to get a project done and if the designer said it's not possible, the project manager would throw a fit. If you want to be insulted by managers infront of everyone in an open-office environment, then this is the perfect company for you. If you want managers to say "I don't care" infront of your face in an open-office, this is also the place to be. I am not exaggerating, managers had said "I don't care" or when you asked a product manager a question, the reply would be "I thought you know the answer."

2.0
Jun 7, 2015

No confidence from within the company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Agency with its own tech, less reliant than other similar agencies on third party technology

Cons

Many current employees do not believe in the products being developed.

Viewing 3316 - 3318 of 3,542 Reviews

Glassdoor has 4,196 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.