Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

71% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (472) , Senior Software Engineer (176) , Applications Engineer (128) , Product Manager (94) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (33) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 258 reviews)); "Nothing much great to mention here apart from free food and few free biscuits in pantry." ((in 205 reviews)); "Nice people to work with" ((in 182 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 123 reviews)); "Free meals and snacks" ((in 108 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 294 reviews)); "Management is bad and HRs are not friendly." ((in 193 reviews)); "Sometimes managers have no technical knowledge or hands on experience making technical decisions and those projects are promised to fail or become a nightmare." ((in 132 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 45 reviews)); "Bad upper management." ((in 36 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)

Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,542 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews

3.0

Aug 29, 2015

Was fun while it lasted

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fun and interesting company and staff.

Cons

RIP Play.com Rakuten's take over could not halt it's demise. Now an (extremely small, and seemingly unloved) part of the Empire

1.0

Aug 25, 2015

Not for talented and determined people

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good location and perks. Awesome peers to work with.

Cons

Lack of career growth path and direction. Upper management do not respect employees' opinions.

2.0

Aug 21, 2015

Lack of leadership!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Free lunches, benefits, nice offices

Cons

Japanese militaristic management which means management through fear and intimidation. This is NOT a modern US workplace with a sharing flat structure. It is top down and managed by Japanese account managers elevated to all C level positions including the CEO. Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US. Leadership knows little of the US market and competition which makes it difficult for this company to compete in the US. It's not a happy place to be especially for account managers or if you are female.

Viewing 3298 - 3300 of 3,542 Reviews

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Was fun while it lasted

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