Does Rakuten pay their employees well?

According to anonymously submitted Glassdoor reviews, Rakuten employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Rakuten. This rating has been stable over the past 12 months.

How satisfied are employees working at Rakuten?

71% of Rakuten employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Rakuten 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Rakuten?

Software Engineer (472) , Senior Software Engineer (176) , Applications Engineer (128) , Product Manager (94) , Project Manager (80) , Data Scientist (62) , Manager (59) , Associate Software Engineer (51) , Account Manager (45) , Software Developer (39) , Technical Intern (33) , Intern (29) , Systems Engineer (29) , Devops Engineer (27) , Internship (26)

What are the pros of working at Rakuten according to real employee reviews?

"Also good work life balance because products are not profitable which leads to no major development work." ((in 250 reviews)); "Free food and drinks 24/7; very casual attire; mid" ((in 203 reviews)); "Nice people to work with" ((in 182 reviews)); "Good benefits including some paid lunches each week and you cant forget the In" ((in 136 reviews)); "Free meals and snacks" ((in 107 reviews))

What are the cons of working at Rakuten according to real employee reviews?

"1. Salary is low for fresh graduate (I heard that the salary of mid" ((in 289 reviews)); "Management is bad and HRs are not friendly." ((in 193 reviews)); "Sometimes managers have no technical knowledge or hands on experience making technical decisions and those projects are promised to fail or become a nightmare." ((in 134 reviews)); "Leadership is weak and only knows how to emulate their Japanese counterpart which doesn't seem to work in the US." ((in 42 reviews)); "Bad upper management." ((in 33 reviews))

What are employees saying about Rakuten layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Rakuten layoffs and their outlook for job security at Rakuten in 2026.

Rakuten reviews

3.6

71% would recommend to a friend

(3,542 total reviews)

Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,542 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews

3.0

May 11, 2025

Good colleagues, but bad leadership culture

Senior software engineer

Recommend

CEO approval

Business Outlook

Pros

Supportive peers and smart team members. Work-life balance is mostly respected. Some good projects and tech exposure.

Cons

Leadership promotes favoritism over merit. Promotions depend on flattery, not performance. Leadership bring in their own circle. People Partner team is arrogant and unapproachable. HR holds too much unchecked power.

4.0

May 11, 2025

I have learned a lot about japanese work culture

Software development engineer (sde) ii

Recommend

CEO approval

Business Outlook

Pros

Good work life balance Comparative salary Good food

Cons

Work culture depends on manager and may vary team to team.

3.0

May 6, 2025

Good to work but slow to adapt to new Tech

Sr devops engineer / site reliability engineer

Recommend

CEO approval

Business Outlook

Pros

Good work life balance. Ok compensation

Cons

Old school cooperate work culture Rigid hierarchy, slow to change or get innovation gone.

Rakuten Response

11mo

Thank you for sharing your feedback about your experience in DevOps . We’re pleased to hear you appreciated the work-life balance and found the compensation to be fair for your role. In the spirit of 'Always improve, always advance,' we are are always looking for ways to become more agile and innovative. So, thank you for your prompt to embrace change and provide clearer direction. Thank you again for your feedback and for your contributions during your time at Rakuten.

Viewing 325 - 327 of 3,542 Reviews

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Good colleagues, but bad leadership culture

I have learned a lot about japanese work culture

Good to work but slow to adapt to new Tech

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