Rakuten reviews

3.6

71% would recommend to a friend

(3,545 total reviews)
avatar

Hiroshi Mikitani

77% approve of CEO

56% positive business outlook

Rakuten has an employee rating of 3.6 out of 5 stars, based on 3,545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Rakuten employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

4K reviews
2.0
Dec 16, 2015

Decent place (Not Recommended for Foreigners)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

People are exposed to different businesses with good and various working opportunities inside the company.

Cons

Want people to do too much work at a very less pay. Englishnization is a big myth and english is neither spoken nor written in some of departments. Management has no idea of what is going on in their departments and listen, promote only japanese employees.

3.0
Dec 15, 2015

Good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

benefits, culture, facilities, work life balance

Cons

Nothing to found yet plan to review it again when reaching 1st year

1.0
Dec 13, 2015

Worst professional experience of my life

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some employee are nice and smart... Work/life balance was very decent for my specific case (but I heard countless people complaining about that)

Cons

... But they end up leaving after 2 years and only the bad apples are left. Salary is way lower than the competition. Middle management has no human skills, they will lie to you directly, they talk a lot about internal opportunity but this is only if your manager let you change position, if they block you, there is nothing you can do. Englishnization is a joke, most japanese people here talk a terrible english The CEO is very arrogant and try to force respect but it just doesn't work Every tuesday you'll have to wake 1h30 earlier to listen to meaningless numbers during the company sharing meeting (asakai) They consider employee like children and create all sort of rules and procedures that you are supposed to respect You'll have countless meeting for nothing Overall bad management, bad salary, bad productivity

Viewing 3265 - 3267 of 3,545 Reviews

Glassdoor has 4,199 Rakuten reviews submitted anonymously by Rakuten employees. Read employee reviews and ratings on Glassdoor to decide if Rakuten is right for you.