Quest Global reviews

3.9

82% would recommend to a friend

(4,666 total reviews)
avatar

Ajit Prabhu

91% approve of CEO

80% positive business outlook

Quest Global has an employee rating of 3.9 out of 5 stars, based on 4,666 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Global employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
2.0
Jan 7, 2016

Team Lead

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Open work area, flexible work hours when requested, 5 hrs standard overtime/ week allotted, young workforce.

Cons

False representation of positions and job requirements to new hires, low to no pay increases, V pay, delay in access to healthcare and 401K, no accountability, little to no support from HR, too many local-management decisions are outsourced for final decision to HQ in India or Singapore which means nothing is handled well or on time.

3.0
Sep 18, 2015
Recommend
CEO approval
Business Outlook

Pros

Read the last paragraph in the "Cons" section for a summary. QuEST is a great place to learn new things, especially for those of you that have worthless degrees, like myself. That's why I rated QuEST high in "Career Opportunities". You won't find many opportunities within the company, but after gaining experience you will find opportunities to advance your career elsewhere. You will find someone with a music degree in the IT department, an English degree in the Supply Chain group, and a video production degree in the Quality group. So, if you prove your capability in a particular area QuEST will give you an opportunity to do it. This is a MAJOR perk about this company! They don't necessarily care where you came from, they only care about the results that you produce. Sadly, I noticed that this benefit is starting to dwindle as QuEST has been hiring overqualified people with engineering degrees to do work that has nothing to do with engineering. QuEST has always allowed employees to maintain a good work / life balance. If you need to take some time off work, most supervisors won't mind if you work four ten hour days, or come in early, or leave late so you don't need to use your limited paid time off (as long as it doesn't interfere with customer requirements). However, over this past year some supervisors have been clamping down on this perk. I hope management takes notice of this and nips it before it starts having more of an impact on turnover rate. Most jobs require some level of direct customer interaction (in East Hartford it will be Pratt and Whitney). If you have a good relationship with your customer and network with their group, you can sometimes get a job with them after a year or two.

Cons

If you work hard don't expect to get paid more. They require people to work for six months in a position with additional responsibility before they will increase your pay rate and formally promote you. They call this a "Star" position. I'm not even sure if QuEST has a human resources department. Every once and a while they'll send out company wide emails about policy changes, but It's almost impossible to get a response from them when you have an HR related problem. They will tell you during your interview that you will get a good amount of paid time off, but they don't tell you that it takes 3 years before you actually get that amount. They will tell you during your interview that they have a 401k matching program, but they won't tell you that they only match 25% of the first 4% of your paycheck. They will tell you during your interview that they pay for higher education, but they won't tell you that they pay $2,000 per semester per candidate (whichever is lesser) to up to five North American employees. There are hundreds of North American QuEST employees, so good luck. They will tell you during your interview about the job that you applied for, but they don't tell you that there is a very good chance that you will be put on a completely different project when you're hired. They will tell you during your interview that they have multiple health insurance plans to choose from, but they won't tell you that all the plans are garbage. They will tell you during your interview that you will receive a yearly bonus, but they won't tell you that the bonus is largely based off company metrics so you should only expect about half of it. Also, no one knows what the company metrics are or what they are based off of. They just say every year that they didn't meet their goal, with no further explanation. If you try to ask for an explanation they will tell you that it's "confidential". They will tell you during your interview that they have training courses, but they really don't. To be honest they have some kind of online training, but no one knows how to use it or sign up for courses and charging your time to overhead activities (like training) instead of charging the customer is a sin in the eyes of management. As long as you want to work at QuEST knowing that you are only going to be there for a couple years to gain experience then I highly recommend it. If you want to be hired at QuEST because you want it to be a lifelong career, then I would advise to look elsewhere.

1.0
Feb 26, 2015
Recommend
CEO approval
Business Outlook

Pros

If you sacrifice your personal life and sacrifice your expectations on salary you can tolerate the tremendous stress they keep then as it is growing organization you may find something to grow.

Cons

Everything is a con about this company.. lemme tell you one by one.. > 9.30 hr is mandatory.. your each and every minute recorded in tool.. dont think juss bein 9.30 hr b/w login and log out is enough.. its diff here.. if you swipe out once then you need to swipe in with in an hour if the clock ticks one minute more than an hour then your one hour time will be cut from your login timings.. > First year you will have only 12 paid leaves.. once you serve one year you will have 25 leaves all paid and can be encashed.. you can not avail more than 7 comoff's an year.. > HR never responds to your issues.. they are just paper tiger.. i asked for a HR letter before 2 months and till now they did not respond to my email or a IT ticket i raised.. but they are good at making crookerd employee policies.. > it's not over yet.. it's even ok to bear above all facts but this one is awsome.. if there is a compensation day for any strike then its your responsibility to speak to client to give you wrk load & billing.. ha ha.. isnt it ridiculous.. > They will make you do some 50 hrs courses .. mine is 75 hrs.. and there will be a exam called QCA in which they ask all technology JAVA, Electrical, DATA STAX, DB related questions no matter on which yo are having handson and you need to pass this one.. else you are not eligible for promotion.. bingo.. > Hygeine is not at all there in company.. forget about temp control.. if you say to increase the temp they say its std.. they can only switch it on or off.. i got infections in my resp system bcos of these.. > i could not find anything such as employee benefit here.. and yeah contractors and freshers and bench guys its not std comapany today you will come tom you might not.. > ok yeah last and very important thing.. they make alot of false promises about the package and also the increments while recruiting.. see draft offer carefully.. they include even shift allowances in offer.. i dunno which company mentions it in offer and finally your take home is very less.. forget about bonuses and all there is nothing such..

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